Customisation Service

We are now trialing a limited customisation service for our bags. While the options are limited we hope that they prove useful for many customers. We hope to offer more options in future.

Please note that all custom made bags are non-returnable and non-refundable - although they are still covered by our 5 year manufacturers guarantee in case repairs are needed due defects in workmanship or materials.

If you would like one of these customisations please do NOT order through this website. Instead contact us here and let us know - we can then advise you how to proceed. Custom orders can not be taken over the phone or in stores.

 

Custom Colour Service

We offer a service where for £50 (+VAT in the UK & EU) on top of the RRP we can make any of our current bags in your choice of colour combination from the following list:

 

  • Khaki Canvas / Tan Leather
  • Khaki FibreNyte / Chocolate Leather
  • Black Canvas / Black Leather
  • Black Canvas / Tan Leather
  • Black FibreNyte / Black Leather
  • Black FibreNyte / Tan Leather
  • Sage FibreNyte / Tan Leather
  • Sage FibreNyte / Chocolate Leather
  • Burgundy Canvas / Chocolate Leather
  • Imperial Blue Canvas / Tan Leather
  • Grey Canvas / Black Leather

 

Please note we sometimes have to pause this service if the factory is very busy - in that circumstance we won't be able to take your order. Availability of the service may also be limited by shortages of materials.

All custom colour bags are non-returnable and non-refundable and must be paid for in full before we will begin production. When we do offer the service manufacture usually takes 2-3 weeks. Therefore if you do want this service please order in good time.

This service is only available direct from Billingham - not through retailers. Although if we have produced that bag in that colour in the past some retailers might have stock - in that case it would be best to order from them rather than wait for us to make it.

If you would like this service please contact us here.

 

Longer or shorter shoulder sling service

For customers who need a longer or shorter sling we can offer that - although you should note that all our straps are adjustable to some extent already, you can see more information on the individual product pages.

The bag (or sling) will be manufactured fresh with a longer or shorter sling as you require - 30cm extra seems to be enough for most taller people. Here are the additional costs (added to the standard cost of the bag or sling):

 

£12.50 (+VAT in the UK & EU):
  • 72
  • Hadley Small Pro
  • Hadley One
  • Compact Stowaway
  • Pola Stowaway
  • Airline Stowaway
  • Weekender
  • Overnighter
  • Thomas Briefcase
  • Galbin 8
  • Galbin 10
  • WOT Sling
  • H1 Sling
  • Stowaway Sling
  • Galbin Sling


£41.66 (+VAT in the UK & EU):
  • Hadley Digital
  • Hadley Small
  • Hadley Pro
  • Hadley Large
  • Hadley Large Pro
  • S2
  • S3
  • S4
  • Eventer
  • 550
  • 225
  • 335
  • 445
  • 555
  • 107
  • 207
  • 307
  • 307L
  • L2
  • Packington
  • f1.4
  • f2.8

 

This service is only available direct from Billingham - not through retailers.

All custom sling length bags are non-returnable and non-refundable and must be paid for in full before we will begin production. Manufacture usually takes 2-3 weeks but may take longer if we are busy. Therefore if you do want this service please order in good time.

We do not alter the width of slings - we only alter the length.

If you would like this service please contact us here

We can alter the length of sling on bags you already own (or replace them completely) - however this will be come with different costs.

 

Recently retired bags made as one-offs

The following bag designs have been recently retired from our range. However we can make them as one-offs as part of our custom service. The following bags are available:

 

Bag Price
L2 £200 (+VAT in the UK & EU)
107 £300 (+VAT in the UK & EU)
307L £400 (+VAT in the UK & EU)
Packington £291.67 (+VAT in the UK & EU)
f1.4 £208.33 (+VAT in the UK & EU)
f2.8 £200 (+VAT in the UK & EU)

  

These prices are higher than the prices we charged while the bags were a standard part of our range due to the extra work and admin involved in making one bag on its own. 

Please note we sometimes have to pause this service if the factory is very busy - in that circumstance we won't be able to take your order. Availability of the service may also be limited by shortages of materials.

All bags ordered as one-offs are non-returnable and non-refundable and must be paid for in full before we will begin production. When we do offer the service manufacture usually takes 2-3 weeks. Therefore if you do want this service please order in good time.

This service is only available direct from Billingham - not through retailers. As time goes on bags may be removed from this list if the necessary tooling breaks or we feel that our skills relating to making these bags are no longer fresh enough to make them to the standard we would like. For retired designs such as the ones above we can only offer them in the colours that we originally offered them in - so a 107 in Burgundy Canvas wouldn't be possible for example.

Also note that you might find retailers who still have stocks of these bags - in that case it would be more sensible to order from them as you will receive the bags more quickly than waiting for us to make them.

If you would like this service please contact us here.